Photo From nic­olas­nova

I was recently called out to a new cli­ent site to stop a Microsoft Out­look 2010 cli­ent from crash­ing every time email was sent or received. It took a while to dis­cover the cause of the prob­lem because the issue was related to a con­fig­ur­a­tion that has not been sup­por­ted by Microsoft since Exchange Server 5.0 was released in 1997. So, not some­thing I’d expect to find any­one still using.

Don’t Store PST files on a net­work share

Accord­ing to Microsoft, among the con­sequences of using a net­work share to store pst files are:

When you store .pst files [on a net­work share], shares may stop respond­ing. This beha­vior may cause sev­eral client-side prob­lems, such as caus­ing Out­look to stop respond­ing or freez­ing desktops on cli­ent computers.

There is some fur­ther inform­a­tion and ana­lysis over on the tech­net blog, includ­ing addi­tional prob­lems caused on the server side, from way back in 2007!

Hope­fully this inform­a­tion will jog the memory of future troubleshoot­ers or give them another place to look when try­ing to solve prob­lems with Microsoft Outlook.

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